Shipping costs depend on your location and the shipping method you choose. We strive to offer competitive prices and provide free shipping on orders over a certain amount. For more information on shipping costs, please contact us.
Once your order has been shipped, we will provide you with a tracking number that will allow you to track its status in real time. You will be able to see where your rug is and when you can expect it.
Delivery Time: Delivery time depends on your location and the shipping method you choose. Usually, it takes 5 to 15 business days for standard shipping and 1 to 3 business days for express shipping.
Order Processing: We process orders within 1-2 business days after we receive payment confirmation.
Possible Delays: In rare cases, delays may occur due to external factors such as weather conditions or transportation issues. We will keep you updated and do our best to minimize any inconvenience.
If you have received your order and found that the product does not meet your expectations, please read our Returns and Exchanges Policy. We are ready to assist you with your return or exchange so that you are happy with your purchase.